System Access Help and FAQs

• Get PeopleSoft Access (MySJSU, SJSU @ Work, Finance)
  • Complete the appropriate System Access Request form to get access to campus systems:
    • SJSU @ Work and CHRS Recruiting (PeopleSoft HR and PageUP)
    • MySJSU (PeopleSoft Campus Solutions)
    • Finance (CFS, FTS)
• SJSU @ Work and CHRS Recruiting Security Roles

  • See the spreadsheet below for explanations of roles that may be requested by campus users on the SJSU @ Work and CHRS Recruiting system access request form.

    • Security Roles for SJSU @ Work and CHRS Recruiting for Campus Users
• Access Automatically Granted for SJSU @ Work

  • Faculty & Staff, including MPPs

    • Benefits Self Service – add, edit and maintain benefits and dependents
    • COVID-19 Self Service – add and update COVID-19 vaccination/exemption information
    • Time & Absence Self Service – enter hours worked (student time, hourly employees, shift, OT), enter absences, view balances

    Absence Approvers

    • Time & Absence Self Service – enter time and absence on behalf of employees, approve time and absences, view absence balances for employees

    Faculty & Staff, including MPPs, who Manage Faculty or Staff, including other MPPs

    • CSU ID Search
    • Additional Query access

    MPPs who Manage Faculty or Staff, including other MPPs

    • View Evaluation Data

    Student Employees

    • Time Self Service – enter time
• Access Automatically Granted for CHRS Recruiting

  • MPPs and Department Chairs

    • Create Job Card – Initiate recruitments
    • Approve Job Cards (if listed as an approver on the Job Card)
    • Manage Recruitments – View applications when routed, move applications through the process
    • Create Offer Cards (faculty only)

    Faculty & Staff, not including MPPs and Chairs

    • If identified as a Search Committee Chair – View applications when routed, move applications through the process
    • If identified as a Search Committee Member – View applications when routed
    • Approve Job Cards (if listed as an approver on the Job Card)
• Access Automatically Granted for MySJSU

  • Faculty & Staff, including MPPs

    • Alert SJSU – add, edit and maintain contact information in the campus alert system
    • Personal Information – add, edit and maintain preferred names, addresses, personal phones, personal emails, emergency contacts, pronouns (please note, for student employees this access is granted based on their student status, not their employee status)

    Faculty Connected to a Course as the Instructor of Record

    • Faculty Center – rosters, grading, etc.
• Access Automatically Granted for FTS

  • All Employees

    • Travel Authorization and Reimbursement Submission
• What is my SJSU One login
  • Your SJSUOne username and password is set up when you become an employee of the CSU. SJSUOne is a service maintained by Information Technology. Go to the SJSUOne page for more information.
• I'm being prompted for a Duo authentication. What is that?
  • Duo is a method of authentication that uses both something you know like your username and password and something else you have like a cell phone or key fob that generates a code you can enter. Please see the Duo page for more information.
• Get Access to Other Systems
  • Visit the Security Forms page for other security forms.
• Log into SJSU @ Work
  • Click the SJSU @ Work tile on one.SJSU
• Log into MySJSU
  • Click the MySJSU tile on one.SJSU
• Log into the Finance Systems

  • Click the appropriate tile on one.SJSU

    • FTS
    • CFS
    • CFS Data Warehouse
• Need Help?

  • Finance: Contact FinanceConnect for assistance with the Oracle/PeopleSoft Common Financial System (CFS), and the Financial Transaction Services (FTS)

    Get access and non-standard access training for SJSU @ Work

    Student (MySJSU):

    • Technical Problem - contact Information Support Services
    • Admissions - contact Admissions
    • Registration, Holds, Rosters, Grades - contact Registrar's Office
    • Bill Payment, Finances - contact Bursar's Office
    • Financial Aid - contact Financial Aid