Manage My Personal Information
How do I...
- Change my preferred name
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- Go to Personal Information in MySJSU
- You may also click the Change My Address and Other Info tile on one.SJSU
- Click the Edit icon for the preferred name; if no preferred name exists, click Add a New Name
- Update all applicable fields
- Click OK
- Enter the date the change will take effect
- Save
To change your SJSU email address to reflect your preferred name, Open a Help Ticket to request the change.
- Go to Personal Information in MySJSU
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- Change my primary/legal name
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To process a name change with the University, you will need:
- An original Social Security Card with your new legal name
- A completed Employee Action Request (NEW EMPLOYEE) [DocuSign] form (for Faculty/Staff/Teaching Associates/Graduate Assistants/Instructional Student Assistants) OR a CSU Student Payroll Action Request [pdf] form (for Student Assistants) - follow the instructions in the Name Change section
Both items must be submitted to University Personnel, located on the 3rd floor of the UPD building.
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- Change my address
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- Go to the Address tab of your Personal Information in MySJSU
- Click the Edit icon on the address you wish to update
- Update all applicable fields
- Click OK
- Enter the date the change will take effect
- Save
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- Change my preferred email
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Go to the Personal Information page in MySJSU and put a check mark next to the email address you would like to make your preferred email.
Please note, the Business email address will be marked as Preferred for non-student Employees. This is standard and cannot be changed. If you manually change it, it will be updated overnight to re-mark Business as preferred.
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- Change my email address
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To change your SJSU email address, Open a Help Ticket to request the change.
To change your personal email address, follow the steps below:
- Go the Email address maintenance page in MySJSU
- Delete any addresses you no longer wish to have in the system
- Click Add an Email Address
- Select the Email Type
- Enter the Email Address
- Click Save
Please note, the Business email address will be marked as Preferred for non-student Employees. This is standard and cannot be changed. If you manually change it, it will be updated overnight to re-mark Business as preferred.
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- Change my phone number
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To change your SJSU phone number, Open a Help Ticket to request the change.
To change your personal phone number, follow the steps below:
- Go to the Phone Number tab of the Personal Information section in MySJSU
- Delete any phone numbers you no longer wish to have in the system
- Click Add a Phone Number
- Select the Phone Type
- Enter the Phone Number (you may also enter Extension and Country if applicable)
- Click Save
Please note, the Main phone number will be marked as Preferred for non-student Employees. This is standard and cannot be changed. If you manually change it, it will be updated overnight to re-mark Main as preferred.
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- Update my emergency contact(s)
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- Go to your Emergency Contacts in MySJSU
- Delete any emergency contacts you no longer wish to have in the system
- Click Add to add in an Emergency Contact
- Enter all applicable fields
- Click Save
- Click the check box for the Primary Contact (only one emergency contact may be identified as primary)
- Click Save
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- Review and Maintain Alert-SJSU
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To Add or Update a Phone:
- Go to the Alert-SJSU section in MySJSU
- Click Add or update Personal Alert Phone Numbers
- Select the Phone Type
- Enter the Phone Number
- Repeat until all applicable numbers have been added
- Click Save
- Click the Delete button to remove phone numbers you no longer wish to list
- Click Return to Alert-SJSU Summary
To Add or Update an Email Address:
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- Go to the Alert-SJSU section in MySJSU
- Click Add or update Personal Alert Phone Numbers
- Select the Email Type
- Enter the Email Address
- Repeat until all applicable email addresses have been added
- Click Save
- Click the Delete button to remove email addresses you no longer wish to list
- Click Return to Alert-SJSU Summary
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- Update my listing in the SJSU online directory
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If your information in the SJSU Online Directory is incorrect, please contact the HRIS team for assistance.
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- View my Personnel Action File (faculty only)
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Please contact up-facultyservices@sjsu.edu.
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- View my Personnel File (Staff & MPP)
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See Your UP Representatives to contact your Employee Support Services Representative.
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- Find out what bargaining unit I’m in
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Your employment offer letter indicates which bargaining unit you are in, but you can also see the information online:
Go to Employee Balance Inquiry in SJSU @ Work
- You may also click the View My Leave Balances tile on one.SJSU
Your bargaining unit is displayed in the Union Code field
- R01 - Union of American Physicians and Dentists (UAPD)
- R02 - Health Care Support/California State University Employees Union (CSUEU)
- R03 - California Faculty Association (CFA)
- R04 - Academic Professionals of California (APC)
- R05 - Operations Support Services/California State University Employees Union (CSUEU)
- R06 - Teamsters Local 2010/State Employees Trade Council (SETC)
- R07 - Clerical/Administrative Support Services/California State University Employees Union (CSUEU)
- R08 - State University Police Association (SUPA)
- R09 - Technical Support Services/California State University Employees Union (CSUEU)
Employees in non-represented positions will see:
- M98 – President
- M80 – Management Employees
- C99 – Confidential Employees
- E99 – Non-represented Student Employees; Casual Workers
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