Manage My Personal Information

How do I...

• Change my preferred name
  • 1. Go to Personal Information in MySJSU
       1. You may also click the Change My Address and Other Info tile on one.SJSU
    2. Click the Edit icon for the preferred name; if no preferred name exists, click Add a New Name
    3. Update all applicable fields
    4. Click OK
    5. Enter the date the change will take effect
    6. Save

    To change your SJSU email address to reflect your preferred name, Open a Help Ticket to request the change.

• Change my primary/legal name

  • To process a name change with the University, you will need:

    • An original Social Security Card with your new legal name
    • A completed Employee Action Request (ESS) [DocuSign] form (for Faculty/Staff/Teaching Associates/Graduate Assistants/Instructional Student Assistants) OR a CSU Student Payroll Action Request [pdf] form (for Student Assistants) - follow the instructions in the Name Change section

    Both items must be submitted to University Personnel, located on the 3rd floor of the UPD building. 

• Change my address
  • 1. Go to the Address tab of your Personal Information in MySJSU
    2. Click the Edit icon on the address you wish to update
    3. Update all applicable fields
    4. Click OK
    5. Enter the date the change will take effect
    6. Save
• Change my preferred email

  • Go to the Personal Information page in MySJSU and put a check mark next to the email address you would like to make your preferred email.

    Please note, the Business email address will be marked as Preferred for non-student Employees. This is standard and cannot be changed. If you manually change it, it will be updated overnight to re-mark Business as preferred.

• Change my email address

  • To change your SJSU email address, Open a Help Ticket to request the change.

    To change your personal email address, follow the steps below:

    1. Go the Email address maintenance page in MySJSU
    2. Delete any addresses you no longer wish to have in the system
    3. Click Add an Email Address
    4. Select the Email Type
    5. Enter the Email Address
    6. Click Save

    Please note, the Business email address will be marked as Preferred for non-student Employees. This is standard and cannot be changed. If you manually change it, it will be updated overnight to re-mark Business as preferred.

• Change my phone number

  • To change your SJSU phone number, Open a Help Ticket to request the change.

    To change your personal phone number, follow the steps below:

    1. Go to the Phone Number tab of the Personal Information section in MySJSU 
    2. Delete any phone numbers you no longer wish to have in the system
    3. Click Add a Phone Number
    4. Select the Phone Type
    5. Enter the Phone Number (you may also enter Extension and Country if applicable)
    6. Click Save

    Please note, the Main phone number will be marked as Preferred for non-student Employees. This is standard and cannot be changed. If you manually change it, it will be updated overnight to re-mark Main as preferred. 

• Update my emergency contact(s)
  • 1. Go to your Emergency Contacts in MySJSU
    2. Delete any emergency contacts you no longer wish to have in the system
    3. Click Add to add in an Emergency Contact
    4. Enter all applicable fields
    5. Click Save
    6. Click the check box for the Primary Contact (only one emergency contact may be identified as primary)
    7. Click Save
• Review and Maintain Alert-SJSU

  •  To Add or Update a Phone:

    1. Go to the Alert-SJSU section in MySJSU
    2. Click Add or update Personal Alert Phone Numbers
    3. Select the Phone Type
    4. Enter the Phone Number
    5. Repeat until all applicable numbers have been added
    6. Click Save
    7. Click the Delete button to remove phone numbers you no longer wish to list
    8. Click Return to Alert-SJSU Summary

     

    To Add or Update an Email Address:

    1. 1. Go to the Alert-SJSU section in MySJSU
    2. Click Add or update Personal Alert Phone Numbers
    3. Select the Email Type
    4. Enter the Email Address
    5. Repeat until all applicable email addresses have been added
    6. Click Save
    7. Click the Delete button to remove email addresses you no longer wish to list
    8. Click Return to Alert-SJSU Summary
• Update my listing in the SJSU online directory

  • If your information in the SJSU Online Directory is incorrect, please contact the HRIS team for assistance.

• View my Personnel Action File (faculty only)

  • Please contact up-facultyservices@sjsu.edu.

• View my Personnel File (Staff & MPP)

  • See Your UP Representatives to contact your Employee Support Services Representative. 

• Find out what bargaining unit I’m in

  • Your employment offer letter indicates which bargaining unit you are in, but you can also see the information online:

    Go to Employee Balance Inquiry in SJSU @ Work

    • You may also click the View My Leave Balances tile on one.SJSU

     

    Your bargaining unit is displayed in the Union Code field

    • R01 - Union of American Physicians and Dentists (UAPD)
    • R02 - Health Care Support/California State University Employees Union (CSUEU)
    • R03 - California Faculty Association (CFA)
    • R04 - Academic Professionals of California (APC)
    • R05 - Operations Support Services/California State University Employees Union (CSUEU)
    • R06 - Teamsters Local 2010/State Employees Trade Council (SETC)
    • R07 - Clerical/Administrative Support Services/California State University Employees Union (CSUEU)
    • R08 - State University Police Association (SUPA)
    • R09 - Technical Support Services/California State University Employees Union (CSUEU)

     

    Employees in non-represented positions will see: 

    • M98 – President
    • M80 – Management Employees
    • C99 – Confidential Employees
    • E99 – Non-represented Student Employees; Casual Workers