Frequently Asked Questions

Thanks for asking these great questions!

Business Stationery

• When and where can I order business cards and stationery? 

  • You may now order business stationery through new vendor Medius Corp.

• Do I have to recycle my old business cards and order new ones?

  • No. Please use up business cards and other materials that have SJSU's old logo. 

• Do I have to recycle my department's materials that have SJSU's old logo?

  • No. Please use up business cards and other materials that have SJSU's old logo.

• How do I report a quality issue with my stationery order?

  • If you have an issue with your stationery order placed through Medius Corp., please contact Serena Motekaitis, SJSU's customer service representative. Still need help? Please contact Roman Goshev. 

Brand Rollout

• How do I find out about the latest marketing and brand updates?

  • SJSU's University Marketing and Communications team has developed the new SJSU Brand Style Guide to help us all promote the appropriate use of the San José State brand and identity.

• When will our new identity be required? 

  • Using the new communication platform and identity elements is not required. But as use of it grows, so will recognition of San José State. 

• Why would SJSU spend money on branding at this time?

  • The visual identity system was developed through a sponsored project with the department of graphic design. That means SJSU's University Marketing and Communications paid a practicum class (Associate Professor Chang Kim and a group of BFA students) and those funds went directly back into the program, supporting the very students who did the work. The real-life experience these students got from the project is invaluable. 

    In addition, building a strong university visual identity will benefit the entire community by elevating SJSU's image -- and encouraging support and engagement from our many audiences. Our team continues to partner with faculty and staff members and students move the brand forward.

SJSU Brand Guidelines

• I'd like a logo for my department or program. How do I request a lockup?

  • Most lockups for colleges, departments and programs are currently available. Download your unit's lockup or request a new one.

• When will I receive my lockup?

  • Read usage guidelines and download your lockup (or request a new one).

• I didn't see any mention of a "logo." Is our logo being eliminated and replaced with the primary mark?

  • SJSU no longer has one "logo." We use a series of marks. Read the SJSU Brand Style Guide and download our university marks.

• How do I submit a request for a vendor who needs our identity elements and the SJSU Spartan Typeface?
  •  

    If you're working with a design vendor who needs the SJSU Spartan Typeface, please submit a request on behalf of the vendor. (You must log in to your SJSU One account to submit our web forms.)