Equipment & Service Contacts
If you're experiencing an emergency, call 9-1-1. Or, call the UPD directly at 408-924-2222 on any phone.
You can also use the campus Elevator or Bluelight phones.
Displays, Projectors, & Sound
- Who: Instructional and Meeting Spaces (IMS)
- Location: IRC 112 (on the South East side of the DMH building)
- Telephone: (408) 924-2867
- Email: classroom-support@sjsu.edu
Furniture: Tables & Chairs
- Who: Academic Scheduling & Space Management: Associate Director
- Location: Fifth Floor in Clark Hall / Provost's Office
- Telephone: (408) 924-3484
- Email: aad-classrooms-feedback-group@sjsu.edu
Network & Connectivity
including Campus Telephone, Password reset and Duo Authentication, etc.
- Who: IT Service Desk, who also has a LiveChat on their website
- Location: First Floor in Clark Hall / Computer Lab (CL 102)
- Telephone: (408) 924-1530
- Email: itservicedesk@sjsu.edu
- Ticketing System: IT Help Ticket
Physical Equipment & Infrastructure
including projection screens, lights, clocks, windows, blinds, air conditioning, heating, door unlocking, etc.
- Who: Facilities Development and Operations (FD&O) Help Desk
- Location: Corporation Yard
- Telephone:
- (408) 924-1990 on Mondays to Fridays from 8:00 a.m. to 5:00 p.m.
- (408) 924-2222 on evenings and weekends, outside of normal business hours, call the UPD dispatch line above. UPD will route the request to the FD&O manager on call to review and respond to the reported issue.
- Email: workcontrol@sjsu.edu
- Ticketing System: FD&O Service Request
