How to Submit an iSupport Ticket for Central Shop and the Makerspace

iSupport login

Follow this link to submit an iSupport request. You should see a page for login like below. Use your student number and password; do not log in "login via SSO".

iSupport Dropdown

Select type of service from the drop down menu.

iSupport form

All fields must be filled out. A general description is also needed. 

iSupport form

You can add drawings or models here.

Updates

To add files, give updates or ask the technician responsible for your ticket a question follow the directions below.

iSupport form

Login in like shown above. Click on the three bars in the top left corner. 

iSupport form

Select "My incidents" and select the ticket you wish to update.

iSupport form

Here you can add an update which will be emailed to the technician or you can select attachments and add files.

iSupport form

Type message here and hit send.