Confidential Resource Offices

We, in the Office for Title IX and Equal Opportunity, will make every effort to safeguard your privacy. We will not alert the alleged offender without your knowledge or permission should you submit a report or speak with someone in our office. However, we are not a confidential resource, as we may share information in reports with other conduct-affiliated university administrators to help us fully assess whether the alleged offender poses a potential safety threat to our campus. Again, these conversations will be discreet and not include the alleged offender.    

We appreciate that you may prefer to access support or receive your options confidentially; meaning, nobody else will learn about the conversation or what you said to the confidential resource. In other words, you can share information with a confidential resource and they will not share your identity with our office or law enforcement.

Please know, however, that information shared with a confidential resource does not constitute notice of an incident to SJSU. On- and off-campus confidential resources are listed below.

On-Campus Confidential Resources

You can share information with a confidential resource and the confidential resource will not share your identity with the Office for Title IX and Equal Opportunity, or with law enforcement. However, all confidential resources may need to share general, non-personally identifiable information with SJSU’s Clery Act Coordinator to comply with federal law. Information shared with any confidential resource does not constitute notice of an incident to SJSU and will not result in any formal action from SJSU without further reporting. Confidential resources can explain how an individual can report an incident to the Office for Title IX and Equal Opportunity.

The Campus Survivor Advocate (For students and employees)

Selena Hernández, M.A.
Student Wellness Center, 300B
Phone: 408-924-7300
Email: survivoradvocate@sjsu.edu 

SJSU’s Campus Survivor Advocate is a confidential resource - you can discuss what happened with her without notifying the Office for Title IX and Equal Opportunity or law enforcement.

The Campus Survivor Advocate is available to review your rights and options as a survivor of sexual assault, sexual harassment, dating/domestic violence, or stalking. Whether you want information or assistance with reporting the incident, or if you need access to academic intervention or other resources, you can meet with the advocate to review all of your rights and options available on and off campus.

Student Wellness Center

The Student Wellness Center is home to your health, counseling, and well-being needs at SJSU. To make an appointment, call (408) 924-5678 or view your options on the Student Wellness Center Patient Portal.

Counseling & Psychological Services (CAPS) (Students)

CAPS provides short-term and crisis counseling services to students at SJSU. This resource is available to both Complainants and Respondents, as well as witnesses involved in any investigation or other grievance process.

For more information regarding services, visit the SJSU Counseling website.
To request an appointment, please call 408-924-5910, or email counseling.services@sjsu.edu.

LifeMatters® by Empathia (Employees)

San José State University’s confidential Employee Assistance Program (EAP), is dedicated to employee well-being. From emotional and family counseling to providing geriatric care management, LifeMatters® offers both online and in-person support.
Visit LifeMatters® online for more information. Password: SPARTANS
To speak to someone from LifeMatters® confidentially, call 800-367-7474.
Visit Counseling for Faculty and Staff for personal consultations.

Non-Confidential Campus Resources

All SJSU employees, who are not designated as a confidential resource, are required to promptly report any knowledge of a possible violation of the Nondiscrimination Policy or related incident to the Office for Title IX and Equal Opportunity.

University Police (UPD)

You can request that University Police do not share your name with the Office for Title IX and Equal Opportunity. However, University Police are required to share other details, such as the name of the alleged offender, and nature of their contact with you, with the Office for Title IX and Equal Opportunity.
Emergency contact: 408-924-2222
Anonymous reporting by voicemail or text at 408-337-2919

The Ombudsperson (For students)

The Student Ombudsperson is an advocate for procedural fairness and supports the integrity of the campus and its procedures and ensures the equity of their application. 

For more information, visit the SJSU Ombudsperson website.

To request an appointment, please call 408-924-5995.

Off-Campus Confidential Resources

These off-campus resources provide confidential support services to survivors of sexual assault, dating & domestic violence, and stalking. They will not report to the Office for Title IX and Equal Opportunity without your consent.

Santa Clara Valley Medical Center

Main Number: 408-885-5000
Website: scvmc.org

YWCA Golden Gate Silicon Valley

24-hour Sexual Assault, Domestic Violence, and Human Trafficking Hotline
Phone: 800-572-2782 
Website: yourywca.org 

Next Door Solutions to Domestic Violence

24/7 Crisis Hotline: 408-279-2962
Website: nextdoorsolutions.org