Whitlatch, Jo Bell
Emeritus Faculty, Library
Preferred: jobell.whitlatch@sjsu.edu
Telephone
Preferred: (650) 326-0505
Education
- Doctor of Philosophy, Library and Information Studies, Univ Of California, Berkeley, California, United States, 1987
- Master of Arts, Asian Studies, Univ Of California, Berkeley, California, United States, 1973
- Master of Arts, Library Science, Univ Of Minnesota Twin Cities, Minnesota, United States, 1966
- Bachelor of Arts, History, Univ Of Minnesota Twin Cities, Minnesota, United States, 1964
Bio
Jo Bell Whitlatch is a member of the Evergreen Education Foundation Board of Directors and a past president of the Reference and User Services Association (RUSA). Her research interests and areas of special competence are: information seeking needs and behavior, user studies in libraries, evaluation of service organizations, and management of academic libraries. Publications include three books, Competency-Based Career Planning for Reference and User Services Professionals (2019), Evaluating Reference Services (2000), The Role of the Academic Reference Librarian (1990), and articles in RQ, College & Research Libraries, Journal of Academic Librarianship, and the Reference Librarian. Her extensive library experience covers three academic libraries in many areas, including collection management, acquisitions, cataloging, circulation, reference, interlibrary loan, and library management. From 1987-2009, she also taught at various times, Information Organizations & Management, Advanced Information Resources & Services, Reference & Information Services, and Information & Society, in the San Jose State University Graduate School of Library & Information Science.